Led research and design on trust loss in Xiaohongshu's Ask AI feature. Proposed a dual framework of explainability + user control. Delivered four-phase interaction design, validated through user testing.
02 — One-shot Prompting
Designed and ran a controlled A/B experiment to quantify how one-shot prompt strategies affect LLM output action-orientation. Statistically significant result (U = 0.00, p < .001, r = 1.00).
03 — CareMatch
Led 0-to-1 design of an AI home care matching platform.
5 user interviews · 3 rounds of usability testing.